We do not have telephone customer support, but we do have near round the clock live chat support. If you pop on someone will get take care of you immediately.
Signed up for the $150K evaluation about 2 hours ago and they told me that I have to wait for 24 more hours to get my login information. I asked how is this fair that I lose 2 trading sessions and all they said was yes, you are correct that you need to wait 24 more hours and yes, you will lose essentially 2 trading sessions. This company fucking sucks. My real name is Gil, BTW if you want to intentionally fuck up my evaluation account. I will keep this forum updated. I went thru a long evaluation with TST as you can see from the post I created and they are a great company: https://www.elitetrader.com/et/threads/my-attempt-to-earn-a-funded-account-with-topstep.335865/ I will keep you informed about Earn2Trade. Stay tuned....
Update: 12 hours have passed since paying for the evaluation and no login details Update 2: 735AM--Andrea from customer support sent my details
Thanks for the updates so far. After your spirited display of eagerness, etc., you owe it to us to journal your performance. Please consider starting a thread and updating your performance with the gauntlet at least daily. I was thinking since your first post in this thread: "Wow, this guy is sure in a hurry to get started, he must be a skilled trader." If/When you start the thread, also tell us what instruments you'll be trading. Thanks again, and Good Luck!
Absolutely-thank you. I will be trading mainly the MES - 10 contracts max (the equivalent of 1 ES). The goal is to journal 2-3 per week with a nice weekend wrap-up. Stay tuned: https://www.elitetrader.com/et/threads/my-attempt-to-earn-a-funded-account-with-earn2trade.347506/