Zen Fire Disaster

Discussion in 'Order Execution' started by Cazza La Randa, Sep 20, 2010.

  1. BCE

    BCE

    #11     Sep 20, 2010
  2. emg

    emg

    #12     Sep 20, 2010
  3. emg

    emg

    #13     Sep 20, 2010
  4. jimmyrey

    jimmyrey

    I noticed the problem a couple of hours ago and sent a note to Ninja Trader Support who said it was a problem with the ZF ISP and there was no ETA for resolution (that was a while back now).

    Did Miras send out an alert to any of their clients saying ZF were having problems...... if they did I did'nt get it!!


    JR
     
    #14     Sep 20, 2010
  5. ehorn

    ehorn

    Thanks for the link. They said it was between Mirus and ISP... I was told that Mirus has been working to reestablish contracts with several providers and is going through some pains as they reestablish contracts. Rithmic is aware of the issue but cannot resolve it on their end.
     
    #15     Sep 20, 2010
  6. emg

    emg

    brokeage who sells marketing name zen fire does not have time to send out an alert. i bet they are waiting for rithmic tech to solved the prob
     
    #16     Sep 20, 2010
  7. RL8093

    RL8093

    Mirus sent an email after the last nightmare with steps they were taking to avoid / ameliorate the issues in the future. This was 1st on their list...
    Has anyone received anything?

    @ emg. Your point has been made. We get it. Thank you. :cool:

    R
     
    #17     Sep 20, 2010
  8. ehorn

    ehorn

    I am back online... For now...
     
    #18     Sep 20, 2010
  9. blox87

    blox87 Guest

    I had issues this morning too, I've been a happy customer so far up until today. Anyone have a suggestion for something better? I'm with Mirus, ninja, zenfire right now
     
    #19     Sep 20, 2010
  10. EON Kid

    EON Kid

    +1
     
    #20     Sep 20, 2010