wtf IB?

Discussion in 'Interactive Brokers' started by stochastix, Dec 7, 2020.

  1. blink18

    blink18

    At 21:40 CET I checked my account from Usa (ndc1.ibllc.com) and Europe (zdc1.ibllc.com). Both working properly.
     
    #31     Dec 7, 2020
  2. d08

    d08

    Illinois farm was affected.
     
    #32     Dec 7, 2020
  3. Mark2m

    Mark2m

    Bottom line, the server farm was affected, although what is scary is evidently Robin hood is using the same farm. I am still down as of 4:00 on a family account, although a separate IB account I use for data was active as of 11:30AM. They did indicate that if stop losses were compromised than we can get $$ back.
    Luckily due to handling many accounts, I no longer trade futures. I learned my lesson years ago with Ninja which cannot handle dropped packets from the provider and consequently always shut down.
     
    #33     Dec 7, 2020
  4. JSOP

    JSOP

    That is strange. It looks like the problem is with the actual physical location where all the server machines are situated. A power outage maybe? And evidently the servers of both IB and Robinhood are located at the same physical location?
     
    #34     Dec 7, 2020
  5. lpope

    lpope

    Rumour heard on Twitter is there was a ransomeware attack but who knows.
     
    #35     Dec 7, 2020
  6. lucho37

    lucho37

    Finally, at 23:35 CET I was able to log in. Just 1:35hs after market close. Unbelievable
     
    #36     Dec 7, 2020
  7. JSOP

    JSOP

    This doesn't look like an attack on the servers of a specific company. Multiple companies' systems were affected. This looks like an outage or a problem with the physical location of where the servers are located. What they need to do is diversify where they put all their servers. Given the worldwide server outage, it looks like they put all of the servers all in one place or just few places.

    And looks like we need to diversify our brokers of where we put our money.
     
    #37     Dec 7, 2020
    legend4life likes this.
  8. thursday

    thursday

    Yes, I have been noticing that it is happening frequently, even with Robinhood with security related issues. I wonder have they never consider any backup in case some bad stuff like this could ever happen to them?
    It is always good idea to diversify the broker, yeap!
     
    #38     Dec 8, 2020
    JSOP likes this.
  9. AbbotAle

    AbbotAle

    Maybe, but to add some spice add in 'it woz the nasty Russians' :)
     
    #39     Dec 8, 2020
  10. ktm

    ktm

    IB has gotten bigger and bigger. At some point you have to make the decision to either build your infrastructure in house or outsource it. A lot of large organizations have opted for "cloud solutions" - and it always surprises me how many people in prominent positions don't realize that "the cloud" is just a server on the internet somewhere.
     
    #40     Dec 8, 2020
    JSOP likes this.