I am a new registered member here, but I wanted to share my "experiences" with the customer service at Wizetrade. I attended their free seminar and left skeptical. I found this site, along with a few others and began to research the company. I found some positive and some negative things about WT. I decided to call to ask some questions, especially about their 30-Day Money Back Guarantee. I was told I could try it for 30 days and if I didn't like it, they didn't want me to keep it. The rep made a hard sales push, but I politely refused to purchase at that time. I told him I was interested in learning more, but not right then. The same rep calls me back a couple of days later saying I need to act fast because the 30-Day guarantee is going away. He didn't want me to miss out on that opportunity. I told him again I would consider, but I was not going to purchase when I wasn't ready. Just the other day he leaves me a message to see if I'm ready now. I e-mailed him because I didn't want to hear another sales pitch and told him I was no longer interested if they didn't believe in giving a guarantee which they had been doing. He responded today with a "that's ok if you want to continue to LOSE your money on trades" and "if you change your mind, call someone else at Wizetrade to help you". Wow, that sounds like great customer service. I'm starting to read up on technical analysis because I don't have a background in that. I hope to learn more so I can see what system might better suit me and my trading preferences. For me, I'm just glad I didn't purchase the software because I can only imagine what I might have gone through had I decided to return it.