StreetSmart Pro orders aren't working. Schwab.com isn't working. Phone Orders aren't working. CyberTrader website is running smooth. CyberTrader Pro is running smooth. This is exactly the problem I was referring to last week. If CT customers were already integrated into Schwab, we'd be sitting on our hands, or, gut wrenching over orders that we don't know if were filled or not, rather than trading the markets. Putting traders into an investor system is bad business. Leave CT alone. Bring Schwab Active Traders over to CT.
I could understand it if they had made a conscious decision to deemphasize day trading. Maybe it is a good business decision to go after the advisor market instead. They are not so picky about executions. But why would they continue advertising here? Trying to satisfy experienced traders with a compromise platform will just generate enormous headaches for them.
Macky on Fast Money just called out Schwab for not being able to log on to their site today. I'd be laughing if I didn't feel like crying.
Schwab has had plenty of time to fully understand the CyberTrader business model and obviously decided the CyberTrader business model is not as profitable as the Schwab business model. That made Schwab's decision easy (shutdown Cybertrader and salvage anything that is salvageable). I would think almost 100% of CyberTrader's clients will leave Schwab within six months after the conversion is completed. Schwab's business model shows just how greedy and money hungry they are. Their high ticket style commisions and only 1% interest paid on cash balances is all a trader needs to know to make a decision about Schwab.
They tipped off their strategy by lowering the number of shares to get the platform free. Clearly aiming it at the active swing trader instead of the high frequency day trader market. Hard to say what their customer loss rate will be. If the platform is stable, if it gives true DA functionality and if they resolve those annoying questions about pre and after hours, I'd expect them to keep a fairly high percentage of customers. It's not like there are tons of attractive alternatives.
Is it me or has this platform gone right in the shiter It seems as of late this platform/broker has gone in the sheeter. There have been many non-normal issues with this platform that I have experienced. I am speaking outside the massive volatility that many brokers have expereinced issues. It just seem that maybe Schwab has all that pro's from cyber focused on the transfer, that leading to a lack of coverage on the dwindling performance of cyber?
Just watched the new video update for the transfer coming on Dec 10th. We get 50 free trades thats nice. Someone needs to tell the CEO of CYBER to address the damn issues. We already new bout the few bla blah features that will be added. ADDRESS THE DAMN ISSUES!!! order routing, pre post market trading, real time updates on wether we are in a trade or not. Schwab platform has a current 10 minute delay before informing you if your even in a trade or your order was executed. Quit informing us of the B.S. petty stuff and give us the information we need and rely on!
Well, after being with CT for 7 years and spending approx $30K-$40K a year average on comms to them, it looks like its time to pull. They have such a great platform; its dishearting to see it get end like this. Any suggestions/names (brokers)of who I can start sending my comms to that are comparable to CT pro platform now? Looks like this basket case intergration is an answered prayer to some other brokers... Thanks Dominic