This guy Steve keeps coming on here to state that all IB systems are functioning normallyand that they are taking calls within a few minutes. I dunno. I have been on the phone for what seems like hours wanting to discuss a trade. I have left messages and without a return call. I have questions about my taxes...questions about my trades...questions about life. I realize TP is a busy man but so am I. All I want is my calls to be returned and for someone to at least give me token assistance. I dont know who Steve from IB is, but never once have I received a return call from him. Im not here to bash IB, all I want is a return phonecall which costs maybe a dime. I just want to ask about taxes and trades, but not a date with Steve. Why is IB customer service so shy to deal with customers?