I bought a wifi adapter ( Linksys Max Stream AC 600 ) for a low end laptop I have to improve the wireless capability. I thought it might help with the reception and the speed. I inserted the adapter in the USB port and it went from yellow to white. No problem there I guess. Then I inserted the disc to download the software. The disc loads and it instructs me to double click to download the software. Then I get a message that it is prohibited to contact the administrator. It is a personal laptop and I am the only one that uses it. I am the administrator. I have never seen this on a personal pc. I have tried everything to reload the disc and the adapter. I have tried to download the software online. Nothing is working. Any suggestions ?