Why the HELL IS IB CLOSED on USD/JPY from 12-12:30am est?

Discussion in 'Retail Brokers' started by ggg12, Feb 7, 2007.

  1. ggg12

    ggg12

    IB SCREWED ME again. Was in a short position on the usd/jpy at 120.17 on IB. Apparently, they close from 12am-12:30am est but I am seeing trades go off all through this time i'm stuck.

    WHY IS IB CLOSED FOR 30 MINUTES WHY THE USD/JPY IS STILL TRADING?
     
  2. ggg12

    ggg12

    looks like ALL forex trading is halted, 12:37am still halted.

    what the F is up with this bs?

    IB SUX
     
  3. Steve_IB

    Steve_IB Interactive Brokers

    It's not down, nor is it closed.

    Did you by any chance think of calling the Customer Service desk?
    They would be able to tell you the status of the exchange, the status of your account, and could take an order for you if you so desired.
     
  4. Qqq, you're still shouting. You are a rude bastard.

    Why don't you just fuck off and mope somewhere?
     
  5. at that hours sometimes IB forex quotes stops but you still can place an order.
     
  6. ggg12

    ggg12

    customer service desk is closed at midnight est, isnt it?

    is there another number?
     
  7. cvds16

    cvds16

    from what I understand customer service desk switches around the clock from Hong Kong to Europe to US and back to Hong Kong again, so it should always be open
     
  8. ggg12

    ggg12

    yes, but how do i contact IB during the halt from 12am to 12:45am when quotes and orders are halted or better yet, how do i get OUT of my position?

    thats the million dollar question.......


    anyone, please?
     
  9. you should have multiple accts, so if one acct has issues you can hedge out in another at a different broker.
     
    #10     Feb 7, 2007