Compared to the competition it's fantastic. Which competitor can provide as much information for so many asset classes? I don't mean some basic web socket crap of "give me the last close".
One thing I've asked IB about is some sort of customer loyalty value. Most brokers offer tiers that stick, meaning if I've done 300k shares per month for multiple months in a row, I will not start off at the lowest tier the following month. Lightspeed offers this and some others, why not IB? It's not an unreasonable ask.
I have asked for the same and been told no. I have since cut down significantly the amount I volume I trade. Have you tried that with IB Prime (institutional)?