She ended up kicking their ass...even though she is a tired old lady, but they slapped her!!! Bad IB, bad!
Read all about TeddyZ's problems here: http://www.elitetrader.com/vb/showthread.php?s=&threadid=120339 http://www.elitetrader.com/vb/showthread.php?s=&threadid=65260&perpage=40&pagenumber=1 Then maybe you will see why his situation was so screwed up and he blames IB for it.
Just so you don't come here next month bitching in a new thread, if you don't trade minimum commission $30 USD, they charge you $10, and if your account sits inactive, that fee doubles.
That's a good plan. When you blow up your account at your new broker, please let us know how IB made you do it. Pssssst! If you wear your aluminum foil hat, it won't happen.
There are three good reasons why people stay with IB: COMMISSIONS, COMMISSIONS, COMMISSIONS. $0.7 per contract is hard to beat. The best you can get from TOS is $1.25, OptionsExpress charge $12.95 for 10 contracts. So for active traders, that's huge savings. Their customer support is terrible. They don't know what they are talking about (they told me that they charge cancellation fee for spreads, but I never saw it in my account). They require double margin for double diagonals. Those are just few examples, but the savings from commissions are just unresistible.