What should a first time user of IB expect?

Discussion in 'Interactive Brokers' started by DrAtomic, Nov 10, 2005.

  1. Here's what the original post said:

    Where do you get customer service out of that?

    OldTrader
     
    #21     Nov 12, 2005
  2. I'd file this under "Ripley believe it or not".

    OldTrader
     
    #22     Nov 12, 2005
  3. In over 4 years with IB the phone is ALWAYS picked up in less than 5 rings. I've gotten return calls when they said they would. And emails have arrived in under 24 hours. THis has been without exception.

    If only I could find a data provider with similar service, I'd be in heaven.
     
    #23     Nov 12, 2005