what is wrong with IB today

Discussion in 'Retail Brokers' started by chewbacca, Nov 5, 2007.

  1. they still have issues tonight.
    just home from work - data stopped here at ~0940 CST.
    now, TWS is disconnecting/reconnecting multiple times.
    currently - connected!
    :)

    *well, it appears i have connectivity issues as well-wow
     
    #21     Nov 5, 2007
  2. BSAM

    BSAM

    IB really should discontinue their "chat" service. Claiming that they offer this service seems to do them more harm than good. Got to agree with the poster on this.

    I have had reasonable service using the message center ticket. Of course, if one's particular problem is somewhat urgent.....
     
    #22     Nov 5, 2007
  3. GTC

    GTC

    Then, in email, they usually let you know they are discontinuing the email service :confused:.
     
    #23     Nov 6, 2007
  4. Sulu268

    Sulu268

    Geez, I was thinking about opening an IB account, but you guys have convinced me to try elsewhere first. Can't afford to have the system go down and cut me off right in the middle of execu....
     
    #24     Nov 6, 2007
  5. nassau

    nassau

    morning, anyone having problems logging in. we have been able to log into some of our accounts and the others just seem to hang there?
    thanks

    w
     
    #25     Nov 6, 2007
  6. nassau

    nassau

    rebooted the computer the second time and now we are able to load.

    w
     
    #26     Nov 6, 2007
  7. same here...first time the loading status bar was just running and running
     
    #27     Nov 6, 2007
  8. bluud

    bluud

    the problem seems similar to the one that occurred a few days ago, the charts aren't working, the settings have changed, the order page is empty
     
    #28     Nov 6, 2007
  9. rover

    rover

    why dont you go thru a professional broker rather than an oddlot one
     
    #29     Nov 6, 2007
  10. fhl

    fhl

    Had to try to log in twice to get in, now the data keeps coming and going. Not good.
     
    #30     Nov 6, 2007