A couple of weeks ago I downloaded a wav. file that was infected(Worm Klez_H). Housecall identified it, however the registry keys where the virus should have resided did not exist. Now the virus does not appear "visable" to either Housecall nor Norton's. Howver my audio, i.e. chimes, Real Player, Windows Media, are skipping. I presume I'm still infected. Any ideas how to remedy would be appreciated. Unlike most of you guys I'm not the most sophisticated computer guy around!