Velocity Futures down?

Discussion in 'Retail Brokers' started by Bernard111, Jan 20, 2010.

  1. I downloaded new XT and same issues with non fluid quotes. Velocity said TT is looking into it. Who knows if it's an issue with TT or the CME feed to them? All I know is this DOM is not looking as robust as it once did.

     
    #71     Feb 10, 2010
  2. Dale Box

    Dale Box Velocity Futures

    If any of you feel you're having issues, please contact the desk.

    We'll immediatley open a ticket with TT.
     
    #72     Feb 10, 2010
  3. ES traders, does anyone have a slow DOM today? My DOM looks like the demo accts DOM, the refresh rate is super slow. I am on the latest version too. Anyone else having issues?
     
    #73     Feb 11, 2010
  4. Yeap. Looks like a Demo account on this Friday morning. What's the latest?
     
    #74     Feb 12, 2010
  5. I would open a ticket with TT thru Velocity, the more people who experience this problem and report it the less crazy I look :D

     
    #75     Feb 12, 2010
  6. Anyone experiencing CME delays today with X_Trader?
     
    #76     Oct 18, 2010
  7. Dale Box

    Dale Box Velocity Futures

    Bernard111,

    Have you called the desk?

    Please do if you're having any issue whatsoever.

    Best regards,

    Dale
     
    #77     Oct 18, 2010
  8. JamesL

    JamesL

    No, it's FAR more efficient to come here and bitch rather than ask the broker directly, don't you think?
     
    #78     Oct 18, 2010
  9. Last time some of us have been suggested to install the latest patch, the latest upgrade, etc, losing time for nothing before discovering it was a TT/VF issue. This time luckily they are troubleshooting the issue directly with TT.
    Thank you, Dale!
     
    #79     Oct 18, 2010
  10. Dale Box

    Dale Box Velocity Futures

    The ''patch'' for the previous version of X_TRADER was sent to us by TT.
     
    #80     Oct 18, 2010