I downloaded their software and billed $50 to my credit card. The system comes back not accepted, I try again get same message. 10 mins later I get two messages in my mail box saying that my credit card has been debited. I download the x-trader software guess what I can't get it to run. When I e-mail velocity. I get some snotty reply that I must have clicked the button twice. OK so wheres my refund? This may I stress may be a warning that this firm is "Odd"