Just a little free information. 1) Looks like I will need to upgrade the video card in my laptop. I did research, and it does look like its possible since this is a higher end dell laptop that comes with a video card not a chip on the motherboard. If you buy a laptop for trading make sure that you buy a direct video card, they can be upgraded. Please note that if you are not a tech I would advise bringing the laptop to a local computer shop that does laptop repairs or contact me since this is not an easy repair and you can void your warranty. 2) If you use hulu, you can improve the video by pausing during the tv or movie and allow buffering to complete. Also, in firefox make sure you increase your cache size.