Unofficial TWS bug thread

Hurricane · Apr 14, 2009

Quote from Bob111:

i mean past Thursday, not from future...
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Now if IB's developers could somehow show us our future trade executions, they would really be on to something.

stock777 · Apr 14, 2009

Quote from kiwi_trader:

Are you saying that there are people out there who don't have the task bar set to autohide and always on top?

Wow.
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lol, apparently.

I just tested the maximize/minimize screen and find another 'glitch'. Maximize works, but restore does not. It leaves a large window, and is not using the proper size / position (its previous size)

Obviously , TWS knows its normal coords, as it starts up fine.

Bob111 · Apr 14, 2009

Quote from Hurricane:

Now if IB's developers could somehow show us our future trade executions, they would really be on to something.
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they "fix" it partially. now if you move mouse on check box it will show you the date. BUT! if you select this day-you not going to see executions anyway. only trades for current day.

lemeeeplay · Apr 15, 2009

The Windows taskbar issue has been has been fixed

OldTrader · Apr 16, 2009

Quote from OldTrader:

I actually like some of the changes they've made, like to BookTrader for instance. And although it makes no difference to my trading, I like the way the looks of TWS have evolved.

But I have to say, with 893.5 I'm having a problem. Every day when I open TWS it opens BookTrader on ES in a detached page. No problem there. But the other day I also opened BookTrader on NEM, then minimized it on my toolbar. Later, I looked at where NEM was and noticed the last price was not updating. The bid-ask were moving. But the last was not changing. So I opened up BookTrader on it that had been minimized on toolbar, and suddenly the last starts updating. Weird.

The next day I do the same thing with SPY. Minimize the BookTrader on the toolbar. ES BookTrader was already open. SPY stops updating last price in TWS, but bid/ask are moving all over the place. Bring BookTrader up from the toolbar, and suddenly last price starts updaing on TWS and on BookTrader.

I called IB technical department. Very polite by the way, no delays getting through. First they have me delete temporary files in java. That didn't work. Then they have me upgrade my Java to the lastest 1.6 version 13. That didn't work. Then they had me create a new jts file. I thought that was going to work, but no, it didn't.

I haven't called back at this point...but today everything is funciton fine, but I don't have these BookTraders open and minimized on my toolbar on NEM or SPY. Everything is updating properly.

In other words, there is some type of bug introduced when the BookTrader is open but minimized in that the last trade is not updated. That's a problem if you're looking at a chart run from IB data.

OldTrader
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I got an email from DAV yesterday. IB was able to duplicate the problem I described, and had corrected it in the latest build.

I'm impressed that DAV or others had read the thread. Spent some time on the problems. Corrected them. First class in my opinion.

I've said before that I've only had to contact IB a handful of times in the years I've traded with them. They've always handled the problems in a polite, and satisfactory way. This time was no different, except that the initial efforts did not solve the problem. I'm impressed that DAV picked up the ball and ran with it.

OldTrader

learner2007 · Apr 16, 2009

Quote from OldTrader:

I got an email from DAV yesterday. IB was able to duplicate the problem I described, and had corrected it in the latest build.

I'm impressed that DAV or others had read the thread. Spent some time on the problems. Corrected them. First class in my opinion.

I've said before that I've only had to contact IB a handful of times in the years I've traded with them. They've always handled the problems in a polite, and satisfactory way. This time was no different, except that the initial efforts did not solve the problem. I'm impressed that DAV picked up the ball and ran with it.

OldTrader
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> OldTrader

I really have to agree with you about DAV. I had a problem with Bid/Ask sizes running below/above the borders of BookTrader in recent versions, which you and I also corresponded about a few months ago. While the problem hasn't been fixed as yet, I was also very impressed by how sincere DAV was in trying to understand and address the problem. Wish every company had support people like DAV.

learner

moarla · Apr 16, 2009

agree. had a problem 2 weeks ago with transmitted T&S , DAV resolved the problem and 2 days later was a new version available.

stock777 · Apr 16, 2009

Display optionable stocks in bold. When did that break? Bunch of symbols not working.

sphedge · Apr 19, 2009

"close position" "buy" "sell" buttons in booktrader are deactivated during a trade?

I use them to enter a trade but I cannot use them to exit?

I havent used TWS in a while. Is this a bug or a feature? Do I need to configure something somewhere which will ensure that the buttons are active all the time when they should be? (e.g "close position" is only active when a position is on).

Appreciate all the help I can get.

Bob111 · Apr 23, 2009

on latest and "greatest" 893.9a(!) standalone TWS -try to move the mouse across chart..on decent dual core machine i notice at least 50% spike in CPU resources. barely able to move mouse across the chart.