UNBELIEVABLE! literally 1 hour wait for IB trade support

Discussion in 'Retail Brokers' started by newguy05, Oct 10, 2008.

  1. Cant get to IB support at all, this is freaking unreal. Waiting on the phone for more than 1 hour now and still waiting....

    wtf good is the cs if they cant deal with trade issues during the most critial trading days.

  2. afto


    My experience of IB tech support is that they've actually improved over the years.
    Courteous and helpful.
    Unfortunately, when they can't help you and you are forced to use their email tech support for non urgent issues they don't even send you an acknowledgment.
    I've been waiting two days and still no reply.
  3. still waiting on the phone..really getting sick of that music