Don't be an asshat, you need to at least give IB the chance to look into what happened before you "report" it to a regulatory agency. Otherwise you're just being a dick to both the investigator who has to look into something that could be easily explained and to IB who could have easily explained it. And wasting our tax dollars that should be used to investigate real issues.
They kept passing the phone from one person to the next. After 15 mn of music on hold, I gave up. Since my position/loss was minimal, I told myself it was some kind of a system glitch, so I decided to not waste my time pursuing it with IB. But not this time. This time, it's real criminal activity screaming at you from your screen. I've got screen recording, logs back up my activity (they show I didn't log in the day the trades were made).
Send them a secure message then. I hate IB as much as the next guy, but I am also humble enough to assume a problem is explainable and at least an even chance of being attributable to me before I fly off the handle. Comes with maturity I guess.
How much do IB logs show? I’d agree with the others that could just be some standing orders you did t realize we’re there. Algo run wild.
I watched my screenrecording several times just now, there are no standing orders at the close on Friday and the logs show I didn't log in on Monday when the trades were made. A total of 30+ trades were made on Monday. No algos or automated strategies were active. The thing is that the giant position was working in my favour last night, so if I had logged in last night, my account size would have been 8-10% up. Too weird, but I have the visual/documentary proof that I didn't make those ES trades.
This happens to me too, even last Friday. IB automatically bought some SPX puts on my account before market closed based on projecting insufficient margin overnight - the following day, when some of my previous puts were expiring. On Monday I was able to buy different, DOTM puts and close the ones IB bought with profit. I just use my margin to the limit even when not having practical risk. So what time did that happen to you and what kind of trades were they? How much free/available margin did you have?
It is not how it works. IB cannot open positions if an account is in bad standing. It could close positions. Submit a ticket if it really happened.
Good to know someone else is having similar issues. Mine weren't any options for hedging. IB just increased the size of my ES shorts by 4 times. I entered the short position on Friday close and didn't log in on Monday. I still had plenty of margin leftover, but a violent move to 3250 next week would have resulted in a margin call. What's surprising is that the positions were working in my favour, so, unbeknownst to me, my net liquidity was 8-10% higher on Monday.