TWS halt problem

Discussion in 'Retail Brokers' started by Toonces, Mar 20, 2003.

  1. Toonces


    Def, I think I may need your help with this one.

    In the past couple weeks, IB really screwed up the way they handle halted stocks. If you put up a stock on your page ,and it's halted, you get a pop-up message (sometimes every 10 or 15 seconds) that the stock has been halted. Right in the middle of the screen, and you constantly have to click on the message to clear it out. And even after the halt is over, most of the time you keep getting the same message, and on top of that you can't trade the stock. You get a message "orders can not be transmitted for a halted security."

    I called the help desk, and they said to delete the symbol from the screen and I won't see the messages any more. Yeah, that's a great solution. We don't need this message, it's obvious from the red coloring that the stock is halted.
  2. def

    def Sponsor

    I'll pass this to programming and request they do the pop up once.
  3. Toonces


    Thanks def. I couldn't get 'em to listen to me.