TWS customer service problems!!!!!

Discussion in 'Retail Brokers' started by kgoodfl, Jul 14, 2010.

  1. kgoodfl


    Called customer service for help with the problems, was put on hold and transferred without anyone telling me then when I got order problems, the guy put me on hold without telling me to answer his cell phone which I heard ringing in the background! Still no help!
  2. kgoodfl


    Called again put on hold again. Now I have wasted 18 minutes on the phone with no help at all.
  3. ***IB tip***

    start submitting 10,000:1 (submitted:executed) ratio orders via API - IB will be calling YOU!


    JK. :)

    on a more serious note: try Chat - works for me