Tradovate EPIC FAIL

Discussion in 'Retail Brokers' started by LoneFuturesTrader, Apr 1, 2021.

  1. MAXDEAN

    MAXDEAN

    Tradovate is a serious broker
    They have a very good and friendly staff
     
    Last edited: Apr 7, 2021
    #11     Apr 7, 2021
  2. CALLumbus

    CALLumbus

    WTF, is it christmas time already ??
     
    #12     Apr 8, 2021
    Gambit and Collagen like this.
  3. AMP did not have any problem with CQG, and they also have advanced orders like OCO, brackets, etc. The last time AMP had a problem with CQG was 3/16, and they are typically pretty proactive with the communication. Here is the last CQG failure they sent out:

    CQG just provided update (Below) - we are starting our Emergency Actions.
    We will begin closing any positions on accounts that do NOT have the 100% Exchange Margin Requirement to carry the position.
    > If we close an open position, we will disable trading, so you do not close an Open position showing on CQG > that we already closed on the Exchange.
    > If you are not using Compound Orders (per CQG notice below) - your orders and positions should NOT be affected and you can close any open positions you feel are accurate.

    CQG update--------2:32pm CST
    The order routing system is experiencing technical problems. Compound Orders (OCOs, Brackets, etc) sent from our Chicago risk location are not properly updating in CAST and therefore are missing positions.

    If users stay logged in they should continue to see updated orders and positions. If they log off they will lose it.

    We have set the margins to 100% exchange until CQG resolves this issue.

    All customers will be notified when the system is functioning normally.
     
    #13     Apr 8, 2021