The broker was also flooded with calls to remove and cut orders and positions. Plus, it's not only the 3 outages. There are so many bugs that TT has and still their system is rolling. A small example is that a simple order like TT OCO, which is an order built by TT itself, has been malfunctioning for 2 days and they haven't resolved the issue yet. And i am not complaining and asking that a technology should not fail, it's just that the frequency with which TT is failing is very high.
Definitely makes sense to stop using it and move to another platform. I use NinjaTrader, it works flawlessly.
TT used to be rock solid. I used it for manual trading integrated with excel, back in mid 2000s. Blue and Red Doms for Dax and Stoxx
The earlier version of TT was fine. It's the NewTT, which they claim to be even better, that is having so many bugs. TT right now has serious infrastrucutre problems.
sounds like you knew about problems with them in the past and you decided to use them anyways. just because your auto spreader didnt fill your other leg doesnt mean you cannot pick the phone up and call the desk and exit your initial position or hedge it manually like we did years ago or have another trade service different fcm to hedge or exit. i have multiple accounts for this reason. it is not just mkt risk it is connection risk. even 150 orders filled..50k loss you sat on an unhedged position hoping to make good on it. then when u were directionally wrong..you got mad at tt. exit or hedge. you turned it into a directional trade. sucks but u played with fire n got burnt.
I beg to disagree with your point. Obviously I haven't written the entire set of events that happened at that time. And i did contact the broker and got my positions cut. I have mentioned that in earlier comments too. I am certain you can find them up there. Also, i have mentioned in the comments that i am not complaining and asking that a software should work perfectly all the time, but anybody who knows the risks involved in trading can agree to the fact that 3 outages in the past 6 months is a lot. And this time, it happened for 2 hours, which in my opinion was a lot. Certainly, you must be knowing how many calls the brokers get during such outages, so by the time the broker removed my orders and cut my positions, it was already a 50,000 dollars drawdown. And definitely, the outage was responsible for that. Even TT agrees to this point and that is why they have posted an apology note.
lots of competition in the autospread space. hft eats your lunch on all orders so might as well leg in and out manually. also tt is cheap if ur making money
Nobody said it ruined me. I can take such a hit certainly, but in a normal course of trading. And, i was in no way over-leveraging. It's funny how people are supporting TT even after having 'so many' technical glitches. (Of course, i mean no disrespect for anybody's opinions. They are most welcome).