TradeStation Problems 4/7/03

Discussion in 'Retail Brokers' started by Harry123, Apr 7, 2003.

  1. Ebo

    Ebo

    It's a great platform.
    They just need better infrastructure to support it.
     
    #11     Apr 7, 2003
  2. at this point there arent many TS7 bugs i'm aware of
     
    #12     Apr 7, 2003
  3. Harry123

    Harry123

    Here is another problem today. I have had my data feed with TradeStation go offline today 4 times. I am currently logged on to realtick with a different computer via cable modem. The computer with the data feed outage using Tradestaion is still running perfectly when I run bandwith speed tests and pings. Thus i know its on Tradestaions end..has anybody else experienced problems today with their data freezing and getting the message "Tradestation offline" today?
     
    #13     Apr 7, 2003
  4. mktman

    mktman

    Nope
     
    #14     Apr 7, 2003
  5. Yes.

     
    #15     Apr 7, 2003
  6. Ebo

    Ebo

    Harry:
    It is 100% a TradeStation issue.
    I was knocked OFFLINE 2 X today as well.
    I am running other Vendors on the same line and they NEVER went down once. They claim to be having server issues.
    They can not blame it on the weather, they are in Florida and Texas. It would be nice if they did their testing over the weekend, and not with MY P & L!
     
    #16     Apr 7, 2003
  7. Ebo

    Ebo

    I just FROZE for literally 4 minutes!
    What is going on Mr. Pepe?
    This is unacceptable.
     
    #17     Apr 7, 2003
  8. chaka68

    chaka68

    Ebo,

    We are not aware of an issue causing the problem you are experiencing. One of our Technicians will be contacting you to see if we can determine what is causing this problem.

    Thank you,

    Stephen Pepe, Jr.
    Director of Client Support
    TradeStation Technologies, Inc.
     
    #18     Apr 7, 2003
  9. Ebo

    Ebo

    Thanks Stephen!
    I like the fast response.
    Do you have instant messenger?

    Anybody else using Road Runner Cable as an ISP?
    This may be an issue.

    ebo
     
    #19     Apr 7, 2003