I agree. Jannette is top-notch at TradeStation. She goes that extra mile to try to help TS members. However, most of the other ppl that I dealt with there were not the same caliber as her. They should have a management restructuring and promote Jannette to take the lead. The Software Development manager and the Infrastructure manager should report to her. Maybe then, we will have stable software and timely reliable datafeed. We need someone at TS to advocate our perspective.
Had it on all evening, didn't notice any problems, but wasn't watching it continuously. There used to be, and may still be, what appeared to be a system-wide reset every night around the time you posted (I haven't been watching for it lately). Maybe that had something to do with it. Or maybe you're just snakebit TS-wise...
Women are much better with that stuff. I need a Viagra downer before talking to TradeStation support.
so, this dude Giovanni actually helped me "solve" the problem by telling me to changing my computer clock to be 1min faster in order to resolve teh 100% CPU usage error. But I use Atomic Clock sync program. So, I had to uninstall and set the time 1min ahead. And it seemed to work this afternoon. I got historical chart. Now, it's night time. And I tried to retrieve another historical chart and it came back to 100% CPU usage again! WTF?!!!!!!!!!!!!!!!! How hard is it to retrieve data? And this time ist' only Nov 2002 data. If they are to have 10yrs of intradya data and i can't even get nov 2002 maybe it will work tomorrow. At least their customer service is good though. They got on the ball right away. And got 2 people involved in the issue right away. misc
I hope that I can use TS6 version as long as possible. I will do that stupid symbol conversion manually. TS6 works fine, no problems at all.
letting others work out the bugs before making the switch. ... sounds like the bugs persist!!:eek: :eek: :eek:
Just hang on guys, remember - only two more days until the CME/CBOT connections are delayed for another week.
fx and greendog, I'm right there with you! Unless the 20 years of data becomes available they will drag me kicking and screaming to upgrade.
BTW: At least some of the complaints about 100% CPU over at TS world is about 100% during optimization. https://www.tradestationworld.com/discussions/topic.asp?TOPIC_ID=12483 That uninformed whining shows that the set of silly TS users is nonzero.