TradeStation Connectivity

Discussion in 'Trading Software' started by Ebo, Mar 25, 2003.

  1. Ebo

    Ebo

    Did anybody lose connectivity today from TradeStation 6.
    I could not get back on for 20 minutes around 10:30AM EST today.

    Of course I was put on hold and transfered by TradeStation.
    The rocket scientist then tells me to "Reboot"!

    Anybody else fed up with these people?
     
    #1     Mar 25, 2003
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  2. marketsurfer

    marketsurfer

    i dealt with tradestation's institutional division and am quite happy with the service, etc. sorry to hear your tale, perhaps a call to their vp or bill cruz will straighten things out for you.

    best,

    surfer
     
    #2     Mar 25, 2003
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  3. thunderbolt

    thunderbolt

    They had to give up something to offer lower commissions--LOL!
     
    #3     Mar 25, 2003
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  4. MondoTrader

    MondoTrader

    this is off topic, but check out their stock! TRAD
     
    #4     Mar 25, 2003
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  5. chaka68

    chaka68

    Ebo,

    Thank you for the feedback. Please contact me to discuss the concerns you have with our services. I would very much like to speak with you to hear any ideas or suggestions you have.

    Please email me at spepe@tradestation.com.

    Thank you,

    Stephen Pepe, Jr.
    Director of Client Support
    TradeStation Technologies, Inc.
     
    #5     Mar 25, 2003
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  6. Ebo

    Ebo

    Stephen,
    Thank you.
    I hit you on e mail.
    We can work offline.

    ebo
     
    #6     Mar 25, 2003
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