TradeStation Connectivity

Discussion in 'Trading Software' started by Ebo, Mar 25, 2003.

  1. Ebo

    Ebo

    Did anybody lose connectivity today from TradeStation 6.
    I could not get back on for 20 minutes around 10:30AM EST today.

    Of course I was put on hold and transfered by TradeStation.
    The rocket scientist then tells me to "Reboot"!

    Anybody else fed up with these people?
     
  2. marketsurfer

    marketsurfer Sponsor

    i dealt with tradestation's institutional division and am quite happy with the service, etc. sorry to hear your tale, perhaps a call to their vp or bill cruz will straighten things out for you.

    best,

    surfer
     
  3. They had to give up something to offer lower commissions--LOL!
     
  4. this is off topic, but check out their stock! TRAD
     
  5. chaka68

    chaka68

    Ebo,

    Thank you for the feedback. Please contact me to discuss the concerns you have with our services. I would very much like to speak with you to hear any ideas or suggestions you have.

    Please email me at spepe@tradestation.com.

    Thank you,

    Stephen Pepe, Jr.
    Director of Client Support
    TradeStation Technologies, Inc.
     
  6. Ebo

    Ebo

    Stephen,
    Thank you.
    I hit you on e mail.
    We can work offline.

    ebo