The software is great, but the customer support is either down right slow, or non existant. The contact info I was givin from the website is to a AIM username to someones mobile phone. Do these people not have an office with customer support reps to help clients? What else is a good live scanning tool?
i thought they were most responsive on IM. i did find their support number on their contact us page: http://www.trade-ideas.com/ContactInfo.html I've actually talked to a woman w/a great voice before getting s/o who helped me