'Timeout requesting order rules' error message

Discussion in 'Interactive Brokers' started by Burns' Suit, Oct 7, 2019.

  1. Hello all,

    I can't find any information anywhere specific to this error message. It's occurring only on IBKR Mobile. I'm running the latest version (8.63) on an iPhone 6 which is also recently updated. I get the error message on secure wifi and also on carrier only.
    Everything else is loaded quickly and cleanly when I launch the app. I can see all quotes and charts right away, but once I enter order entry I get this error message within 2-3 seconds.

    Anyone have any ideas as to what the problem might be? I don't know what else I can try here. Order entry on the desktop version is still just fine.

    Thank you
     
    erkki74 likes this.