These guys already blew up their routing a few weeks back, and took 72 hours to restore... and just received this email this morning: "We apologize greatly for this inconvenience, but this morning during a server commision we were assigned, we mistakenly consoled your server, booted it into a windows 2003 64bit installation program, and before we had a chance to realize we were working on the incorrect server, formatted your primary hard disk. This has unfortunately resulted in data loss on your server. We are completely prepared to help you through this. If you require absolutely any assistance from our team, please let us know, and we will help you as much as we can." Jesus. Fortunately, I think it was the backup box rather than my primary... In any case, I think I need a new dedicated server hosting service. I'd prefer someone in Chicago (preferably 350 E Cermak), someone reliable, supports bare metal restore/cloning... Any suggestions?