I just got off of the phone after waiting over 5 mins for support. The message came on to tell me that they were not available and would call me back if I left my name and number. I have been a client of TOS for over five years now. I NEVER had bad support before TDA bought them out. Why is it that large corporations seem compelled to buy out successful smaller companies that are loved by their customers, and then proceed to run them into the ground with cost cutting that leads to bad service. I am retired IBM and I saw them do the same type of thing over the years I was with them. Prior to TDA taking over TOS, I have called on a Saturday night just before midnight with a question that was not urgent. I left a message thinking I would hear back on Monday. Within five minutes I received a call back and got my answer. That was amazing service and because of that sort of support, I sent dozens of my friends to TOS. Now I tell them all to run away. It is not the same TOS. TDA had a horrible trading platform before buying TOS. Now is appears they will ruin TOS and drag it down to their standard. Looking now for a new broker. Any suggestions?