My experience through out dealing with European banks is complete apathy, disorientation and incompetent, like funds going astray no information, or reponse or update. broadcasting private details of their clients This is not the exception but the rule. They are meant to be famous for their quality but I have only been totally disappointed. In the lastest case, they've switched account manager 3 times, the 2nd time I thought it wa an email phishing scam, in broken English, then they broadcast the entire email list of their clients, now changed the status of my account without telling me, I'm trying to sell investments and close the account of course and thats going on for months, with no information. American's complain about their own firms but I find US firms are head and shoulders above the Europeans, they generally work as expected. Whats other traders experience?