That sucks any way to reach ib at night?

Discussion in 'Retail Brokers' started by john12, Jun 1, 2009.

  1. john12


    that sucks crap. i remember years ago you could reach ib at night. i'm locked out of my account and want to make a trade and there doesn't seem to be any way to reach them at night. does anyone have any #'s?
  2. AAA30


    you can try the hong Kong office +852-2156-7907. I have never called them so not sure if they can help. Let us know if they can.
  3. Bob111


    yes, try HK office and later on you can call to Europe office-
    btw-phone numbers are on IB's website. IMO-it would be wise to write them down and keep them in safe place.just in case of emergency

    08:00 - 17:30 Eastern Time*
    +61-2-9240-5143 Direct dial customer service
    08:00 - 17:00 Hong Kong Time***
    Hong Kong
    +852-2156-7907 Direct dial customer service
    +852-2509-4102 Fax
    08:00 – 17:00 Hong Kong Time***
    Europe • France • Germany • Italy • Netherlands • Spain • Switzerland • United Kingdom
    00800-IB-BROKER or 00800-42-276537** Toll free customer service
    +41-41-726-9500 Direct dial customer service
    +41-41-726-9599 Fax
  5. You are way more polite than I am, Bob.
  6. kxvid


    Uh maybe not never know. Have you tried calling any of those numbers? Im thinking phone sex hotline.

  7. +1
  8. Now that would be truly hilarious.

    : )
  9. donnap


    Which broker would you recommend?

  10. One can call IB 24 hours - just call the overseas numbers on the web site.

    Hong Kong office has always been helpful to me.

    They can handle U.S. accounts just fine.
    #10     Jun 2, 2009