Tech Support: Who Ya Gonna Call?

Discussion in 'Hardware' started by easymon1, Nov 26, 2012.

  1. Tech Support: Who Ya Gonna Call? (Assumiing Winston's booked up)
    http://www.youtube.com/watch?v=cyRqR56aCKc
    http://www.youtube.com/watch?v=82LCKBdjywQ
    If you purchased directly from Dell, your laptop has 90 days Premium Phone Support + 1 Year In-Home Service after Remote Diagnosis package. more information: http://content.dell.com/us/en/home/d/help-me-choose/hmc-total-support-package-inspiron.aspx?ref=CFG
    Another option for Tech Support, is Online Support Teams. They have the same capabilities as dell Phone Support, but through social media outlets.
    • Dell Community Forums – New to the Community: http://dell.to/GY65Xz
    • You can contact the Dell Cares Team on Twitter (@DellCares): http://bit.ly/Hhh2SQ
    • If you don’t have a Twitter account, you can also go to Dell’s Facebook Support Form: http://bit.ly/HlJ9LZ
    A Facebook account is not required to use this form. You will be asked to provide your Name, service tag, email address and a brief description of the issue.