I would suggest contacting Customer Service for credit requests as these are handled on an individual case-by-case basis. http://www.esignalcentral.com/support/contact/default.asp
Reportedly, this is now corrected. Please shut down the eSignal Data Manager and the 3rd Party Software, and restart as normal in order to restore service.
Another day of laggy epignal feed. What the hell is going on with them? I'm seeing 2 second delays on the ER2 vs IB feed. And switching servers is only making it worse.