just came up at 10:00 CT - but charts not working how hard is it to keep Esignal running during a volatile expiration week!? don't need it working perfectly when market is stagnant - need it now!
After doing this, the Data Manager goes green as usual, but the charts all stay stuck on 'Trying' in the data window.
Correction. The Data Manager goes green but no charts. Close, wait and reopen Esignal. Data Manager now is staying red. Still no connectivity
Thanks all for the reports. This started by a power outage in one of our server farms, and the backup power generators did not kick-in. We subsequently switched all connectivity to our secondary location, however this process is taking longer than expected. Please stay tuned for further information about this issue.
Is your company run by monkeys? Why does a power failure knock out your servers several times a year?
mine is red, then after 10 minutes goes green and then charts say trying, thats it....i am on 25 reboots
Me too. Had realtime feed buit missed data. So tried to download the missing data. Didn't work. So i closed Esignal as suggested by Esignal and reopened it. Result: Nothing works anymore. I have nothing left now, no realtime feed, no possibility to download data, no connection to customer support either. I will look for a second data supplier, i miss today more profits than a yearly subscription to Esignal.