SMART NYSE modifications totally f*cked

Discussion in 'Retail Brokers' started by bungrider, Apr 15, 2003.

  1. Anyone else CONSTANTLY getting blue hangs that never go live when trying to modify live NYSE orders sent thru SMART???
  2. egusc


    My blue hangs tend to take about 5 to 15 seconds, then go green. Can't remember one staying blue.

    I have had a pink hang on a cancel order never turn red and then the pink order get executed on the NYSE about an hour after i tried to cancel. Learned i better call IB on pink Hangs.
  3. 15 seconds is a lifetime...they'd been going live after a modification pretty much instantly until a couple days ago...this problem existed before, but until a few days ago, i can't recall it happening in the past 6 months...:confused:
  4. samaritan

    samaritan Interactive Brokers

    Have you contacted IB about the problem?
  5. things like this usually get handled more efficiently if we first discuss it here to make sure i haven't botched anything up and that the problem isn't totally at my end, and if other people are having the problem, too, chances are it's real and then def or another IB rep sees it and deals with it top-down...

    much more efficient than tying up cust service on the phone...
  6. I've had a few of these as well but usually get impatient, cancel the order, and then reenter.

    I hate the rare pink orders but fortunately haven't had any delayed fills.