Set up on USD/CAD

Discussion in 'Forex' started by Massimo1, Dec 12, 2013.

  1. ah well, here it goes
    this should be on the tws bug thread
    I made sure and plugged my phone in last night to get a full charge
    who knows how many minutes it will take for somebody over there to solve my simple problem
    and the thing is
    I went probably 4 years or more without ever calling them
    then they decided to improve what I was 100% completely happy with
    since then I have had to call them almost every day, week or month

    So start time 8:14
     
    #11     Jan 2, 2014
  2. ah well, It's been an hour, 3 people, the last guy was from India and I spent more time saying, "What did you say?" and he kept telling me "Wait one second" and I said "OK, it's been 10 seconds." I finally just hung up, because I was going to start getting vulgar

    at any rate, now whenever I click on a symbol it automatically enters my hotkey order

    I keep trying to tell them that, but they don't get it

    the middle guy I talked to said I needed to enter the amount of "shares" I wanted to buy

    I finally said, "Can I talk to somebody over there that knows forex?"

    and got disconnected

    so that's 8:14 to 9:14

    let me get calm again

    at least they have classical music while you are on hold

    beats the heck out of some low grade fusion
     
    #12     Jan 2, 2014
  3. well, that was cool, after 2 hours on hold and talking to idiots, I finally got some black man from Jamaica and he understood my problem and walked me through the whole fix, and told me where my problem was

    I wanted to get long usd.cad

    when I started the phone conversation 2 hours ago it was at about 632

    now I'm long from 596
     
    #13     Jan 2, 2014
  4. Lucrum

    Lucrum

    Screenshot?
     
    #14     Jan 2, 2014
  5. oh god, do I really have to reply to idiots?

    half my trades are losers

    I'm long usd.cad

    might be a winner

    could be a loser

    got filled 10:18:02

    at 1.05967
     
    #15     Jan 2, 2014
  6. why do you even care?

    before that I covered a short for a loss 1.6535 at 7:27:53

    I forget where I got in and my trade log doesn't show it

    sometime after the New Year
     
    #16     Jan 2, 2014
  7. after that, I spent two hours on the phone with ib

    I'm getting ready to go to the bathroom pretty soon

    should I notify you first?
     
    #17     Jan 2, 2014
  8. ok, so that went well

    very little leakage
     
    #18     Jan 2, 2014
  9. Lucrum

    Lucrum

    Apparently, as you keep replying to yourself.
     
    #19     Jan 2, 2014
  10. I have a very large following of fans who live or die financially based on whether I am long or short USD/CAD
     
    #20     Jan 2, 2014