Hello, I have used the software. I have also posted my review of the product for viewing. It can and does work for most of my clients. But I did have to spend time working with them to develop a trading goal and technique that worked for their particular style. I have seen many negative reviews here at Elite Trader but I have also talked to many individuals who have successfully become pretty good with the WizeTrade products. I visited the company ofices in Dallas (I live in Chicago) and I am satisfied with the customer support that I have received. This is not to say that there are not many who differ with my opinion. But I can say that I have had a pretty good experience with the product.