I guess you're correct. I am using too many platforms. I also watch Bloomberg TV streaming and my son usually play online game at that time....... However, when I talked with my ISP support team, they said my Internet traffic is not excessive and just normal level. The link below from Rithimic is also useful: http://yyy3.rithmic.com/?p=1035
I trade Natural Gas futures exclusively (/NG) and my TF is 1M chart. I also often watch 30 seconds chart on Sierra Chart.
On a possibility related note, Sorry, I mean what day/time of day were u having issues? I may be able to cross check my rithmic data logs. I store exchange timestamps, Rithmic timestamps, and local timestamps with microsecond granularity on trade prints
I turn on my chart almost all day but the issue only starts to happen about an hour before the market open (9:30 am ET) and usually disappear about two hours after market open. So, I suspect the surge of data quantity causes this issue....
Can QoS (Quality of Service) setting in router can help fixing this issue? My 7 year old Belkin router doesn't support QoS unfortunately. Perhaps, I better buy new one.
Its not a Rithmic issue if it's happening regularly...I would have noticed. I assume you're connecting through Aurora?
Ah, I see you're in Korea and using the Singapore gateway. Your data is originating from Aurora Illinois (regardless of the gateway you select), and getting pushed out to the Singapore gateway. You might try simply using the Aurora gateway, and see if that improved things. Cut out one of the middlemen.
'Aurora' is not available in PC version. I used to use 'Default' and when I had this latency issue, Bookmap support suggested to use 'Singapore' instead.