realtick charting problems.

Discussion in 'Trading Software' started by gaj, Mar 1, 2007.

  1. gaj

    gaj

    just letting ppl know that RT has charting problems (not on all stocks, just some). i called, they're aware of the problem and working on it...
     
  2. qxr1011

    qxr1011

    I have two words for them......
     
  3. Spelunk

    Spelunk

    It would be very useful if they had a webpage showing their current system status.
     
  4. Truff

    Truff

    I'm looking at a blank screen of charts where my realtick should be. I dont need the website to tell me something is wrong. I can say this though, if realtick blames my ISP again i'm going to flip. RIDICULOUS. RT should be embarassed!!!
     
  5. gaj

    gaj

    talked with RT tech this morning.

    stocks between D and R were affected yesterday.

    they don't know if they will try and restore yesterday's data for those stocks, and are trying to maintain normal stuff for today.
     
  6. gaj

    gaj

    still screwed up.

    i'm not adding trades for today.
     
  7. Truff

    Truff

    Data is fine here today. I only use RT for charts so i dont know about the execution.
     
  8. Strange. I talked to them and they said charts are screwed up again today. My charts are not updating properly and are way off.

    You must be lucky.

    :D
     
  9. qxr1011

    qxr1011

    charts are not updating.
     
    #10     Mar 2, 2007