Hi everyone, I installed TWS 925.6b and the volume problem seems fixed. Thanks to those who inform IB about the problem. Happy trading!
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Well, ask a software dev about the costs of supporting and maintaining a legacy codebase that connects to many outside resources that are themselves everchanging. And then think about customer support costs. When I speak to managers/entrepreneurs who are looking to enter or exit the brokerage business -- futures and/or equities -- I hear a surprising amount of emphasis on AUM. You might think, what does that matter, since rates are zero, there's no skim for the broker on that side of the business. But they all think ZIRP is temporary, and they want to build assets now with the expectation of making money when rates go back to "normal." They're all aware there's no money on the commish side, since IB and similar firms have bottomed out rates on the retail side -- let alone the near-zero rates on the institutional side. And the costs of running a brokerage -- compliance, paperwork & etc -- are rising because of Dodd-Frank and other bright ideas out of Washington... The point is, AUM is in demand now, more so than turnover. If you're a seven-figure account you'll get princely treatment from TD, or any of its competitors, and they'll take seriously your needs and concerns. That's the reality right now.
I can't take complacency from anyone or any company when what is essencial to my life and livlihood is taken away without reason except for the sake of greed. There is no excuse for TDA to do this with QT and no recourse for us who use it. There are few 7 figure accounts being actively traded in equities within their retail market. If TDA changes its business model it should release TDA of its claim to the software it purchased that everyone needs to use.
Why? They bought QT to get the QT customer base and to try to get them to become TDA customers. QT can connect to all sorts of feeds and brokers. Why help the competition?
tda. my impression of the company is a very novice trader focused "scotttrade" operation similar to the "over corporate" buy and hold jackass's at Fidelity. all three of their commercials are so pathetic. i hate them all. at least interactive brokers doesn't try and play it up that everyone's so smart for choosing them. IB just lays it out like it is with a professional, highly respectable order entry platform ( that's really very complex to the point of almost being annoying, too) although IB's charts really, really suck. this tda's think or swim platform is just too busy with horrible charts and that same corporate customer service flunky aura about it. sucks that they can come in and buy out a professional piece of software like quote tracker and pretty much put it out of business.
Rodney give it up. I'm a female computer technician and I've been using QT to learn how to become a better trader for over ten years. I've kept my ear to the ground and refined my abilities to discriminate in trading. QT gives me the means of viewing the information I need. It is and does exactly what one needs in todays horrible market. You have no reason to compare me trying to trade to a company like TDA, which incidentaly I've been with since they were Datak. They were bent then and they are becoming their early legacy all over again if they try to get rid of this software.