I am trying to trade Eurostoxx futures on Eurex exchange. I tried placing orders today and my orders were rejected as I don't have Trading Permissions. I did fill out 'Trading Permissions' section under Trading Services back on Oct. 25th, 02 at 4.30 a.m. I contacted IB via online chat, I was informed that my request for 'Trading Permissions' on Eurex is still pending and I need to allow few days for them to process. I posed several questions When I ask them how to check if I am approved, ahead of time, their answer is " try to place an order and see if it is rejected". Again explain the person that I wake at 4 am in the morning to trade Stoxx futures, I can't place orders in a 'Trial and Error' mode" and I ask him if there is a way to know beforehand whether my order is going to be accepted, here is the answer I got: " once the permissions are approved" My question to IB is : Why can't you inform me atleast by a simple email notification, if and when my request has been approved?