WTF! I just spent 15 minutes on their webste trying to delete a couple of real-time exchanges that I subscribe to. (I have Qcharts basic.) All I ever found was upgrade this or that. It showed me what real-time exchanges I'm subscribed to, but never gave me any options to drop any of them. And another thing, it seemed every time I went to a new page I had to login again! I thought eBay was bad when I had to login every time I wanted to see completed auctions... I'm calling them tomorrow. Their website has always been lacking, but I'm really PO'd today. Rant mode off now.