Q Charts just increased their monthly fee

Discussion in 'Trading Software' started by azzie, Dec 18, 2003.

  1. azzie

    azzie

    for real-time data. Tripled L2 fee and doubled other exchanges.

    Guess thats the last drop in the bucket for me.

    Time to drop the subscription.
     
  2. BWA-HAHAHAHAHAHAHAHAHAHAAAAAAAAAAAAAAAAA

    they could write the TEXTBOOK on how to piss off and alienate customers.

    thank god i dropped their sorry asses years ago...

    man, relying on THAT feed to give you good quotes is like relying on a child molestor to watch your kids...
     
  3. To be fair, maybe all charting services have to increase their fees for realtime access? I would have gladly payed for Qcharts if they didn't market to the newbie. That coupled with crap servers = useless data for the pros.
     
  4. has a cheap product called market center

    I think it is better value than q charts

    no Level II though
     
  5. ditt

    ditt

    Where did you hear this? I've been calling their sales desk for over a week and all I get is a recording saying the office is closed for a dept. meeting.
     
  6. "Exchange Fee Changes:
    To ensure our service quality, provide additional services and
    maintain the competitive base price of our products, we will be
    implementing administrative fees on select real-time exchanges.
    Please click on this link,
    http://finance.lycos.com/qc/subs/rtfees.aspx, to see the revised
    exchange fees."

    To all Quote.com Subscribers,
    Please be aware of the following changes and enhancements to the
    Quote.com service.

    NASDAQ Level II ECN Inclusion:
    Beginning on December 7th, Island ECN data will be added to our
    NASDAQ Level II window. Additionally, Quote.com is working with
    Archipelago and Comstock to expedite the necessary procedures to
    bring Archipelago's ArcaEx into our Level II window.

    Data Center Move:
    Over the next few weeks, to better serve you, we will be
    consolidating our Boston, MA and Sterling, VA data centers into a new
    data center in Miami, FL. Our new consolidated facility will feature
    more servers than Boston and Sterling combined, an improved network
    infrastructure and new high performance hardware. We expect these
    changes will have an immediate and positive impact on your QCharts
    experience through increased speed and data availability. These
    enhancements are the first part of our planned performance and data
    improvements. Some of these changes are delineated below:

    Infrastructure:
    We are in the final stages of developing software and architecture
    enhancements which will significantly improve the level of service we
    provide to our clients. These changes allow us to deliver the
    increasing amount of market data more efficiently and provide the
    ability to handle future increases to the feed.

    Server Farm:
    The new server farm in Miami, Fl. will offer enhanced redundant feeds
    that provide the infrastructure needed to handle the increasing
    market data being delivered from the exchanges today and in the
    coming years. These new feeds resolve several issues that have
    impacted our client base, including:

    Data bursting: When data on highly liquid market instruments are
    compacted, or grouped. This causes what clients refer to as
    "bursting", where they get short bursts of data rather than a
    consistent flow.

    Dropped data: Issues with data dropped from our feed provider.

    These new feeds are currently being added to our Santa Clara server
    farm to accommodate all clients regardless of their server connection

    New Island Feed Server:
    We have recently deployed a new version of our Island feed handler
    that manages the distribution of Island ECN data. This was a required
    upgrade due to the deprecation of the previous feed interface, which
    also provides additional value to our clients.

    Exchange Fee Changes:
    To ensure our service quality, provide additional services and
    maintain the competitive base price of our products, we will be
    implementing administrative fees on select real-time exchanges.
    Please click on this link,
    http://finance.lycos.com/qc/subs/rtfees.aspx, to see the revised
    exchange fees.

    S&P Cash Index Data:
    To date, Quote.com has been able to offer the S&P Cash Index real-
    time data for free on our products. The CME has instituted new fees
    for this data, so effective December 1, 2003, the S&P Cash Index real-
    time data will be provided at a cost of $1 per user per month.

    Current Quote.com subscribers already enrolled in a paid service
    subscription and who want the S&P Cash Index real-time data will need
    to add this feature by proceeding to the account management page,
    http://finance.lycos.com/qc/subs/myaccount.aspx, and upgrading their
    service to include this real-time package.

    Thank you for your continued patronage.

    Quote.com
     
  7. ditt

    ditt

    Thanks,oh, by the way, the links take you to a page that no longer exists, typical Lycos
    Thanks Mike
     
  8. Sanjuro

    Sanjuro

    ditt,

    The page does exist, you just gotta remove the ,
    at the end of the url.
     
  9. ditt

    ditt

    You are right, sorry
    Thanks Mike