PureTick Live Trading Room - - FREE open house

Discussion in 'Events' started by Spectra, Jun 26, 2007.

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  1. I must say you saying you answer the phone the majority of the time is completely false. A newb friend of mine called you almost incessantly for 2 weeks and never got even a single answer. There's nothing wrong with not answering the phone, just don't lie about it.

     
    #161     Aug 1, 2007
  2. ZTrader888

    ZTrader888


    This is a a complete lie. You do not answer the phone. You do not answer emails. You do not respond.
    I have taken appropriate action with the cc company. I am also filing a complaint with the CFTC.
    As I said before, it may be only $10, but the fact that you refuse to issue a refund says much more about you and your service than it does about my pursuing such a small amount.
    You're dishonest.
     
    #162     Aug 2, 2007
  3. ZTrader, they know if you've logged in or not, why not just verify your info w/them and request a new trial. I'm sure they'll do that for you.
     
    #163     Aug 2, 2007
  4. ZTrader888

    ZTrader888

    I never received the login information. That was the issue. I called, sent emails - no response. I then requested a refund - no response.
    If they made a mistake and failed to send the login information, that's understandable. But they failed to respond to any inquiry.

    The guy is a complete jerk. It's now a pissing contest. I already won because I think that anyone reading this thread might think twice about doing business with this a-hole.
     
    #164     Aug 2, 2007
  5. Right, but they have responded, so if you PM them and verify your info - they'll give you another trial.... assuming you still want it.
     
    #165     Aug 2, 2007
  6. ZTrader888

    ZTrader888

    I don't see where they have responded. And I did send Spectra a pm - no response.
     
    #166     Aug 2, 2007
  7. Yesterday, they made a comment and you responded.
     
    #167     Aug 2, 2007
  8. ZTrader888

    ZTrader888

    Show me where they acknowledged receiving the $10, forwarding the login information, etc. I don't see it.
     
    #168     Aug 2, 2007
  9. ZTrader888

    ZTrader888

    And if he is responding, which he is not, why doesn't he answer the phone or answer emails????
     
    #169     Aug 2, 2007
  10. Since he came onto the thread yesterday, I was just suggesting to PM him and verify your info. However, you said you already did that. A lot of people on ET have tried out their room - I tried it for a month and didn't have any problems getting a hold of anyone. Hope it works out for you.
     
    #170     Aug 2, 2007
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