Problems with Transact Today?

Discussion in 'Order Execution' started by wareco, Feb 14, 2006.

  1. r-in

    r-in

    Thanks Truff! I can hang on for a week or two, so hopefully it will get better.
     
    #91     Feb 23, 2006
  2. Truff,


    If you let us know when things are running smoothly again !


    Thanks.
     
    #92     Feb 23, 2006
  3. LivermoreRisen,

    If you have decide to follow up with this test, let us know your findings.

    Michael B.



     
    #93     Feb 23, 2006
  4. Yep, me too. I like the people at Transact, as well as the platform, and have no desire to go through the process to switch and get acquainted and comfortable with another platform. Unless circumstances force me.
     
    #94     Feb 23, 2006
  5. Did you try with Trademaven Group (ex-eLocal + TradeMaven)?
    Also ZAL (doug zalesky -TMG Managing Partner) wrote here @ ET a few weeks ago.
     
    #95     Feb 24, 2006
  6. Lorenzo

    Lorenzo

    Yes.... they have some problems.....

    Trade Navigator/TransAct Update.

    As many of you are aware, some unsubstantiated comments have been made
    regarding a negative impact on the TransAct systems caused by Trade
    Navigator.

    To help add clarity to these false accusations, I want to
    share with you some of the initiatives we are currently working on directly
    with TransAct.

    As many of you know, TransAct has had a great reputation for stability
    for many years. They are good, hard working, honest people in my
    opinion. That is why we are working with them and why we think you should
    too.

    Although Genesis has been in business for over 23 years, our Trade
    Navigator is new to the Transact Platform. We have added many new features
    and benefits, many of which have come directly working with the folks
    at TransAct, both our customers, partners and many of you. In addition,
    TransAct is also in the process of setting up an entire server
    environment unique to Trade Navigator clients at Transact.

    Through this custom environment, both firms will be able to provide a
    powerful trading solution and be prepared to expeditiously respond to
    improvements and not be impacted with any issues created by non Trade
    Navigator customers.

    I am working directly with Transacts President to get this moving
    forward as quickly, yet as safely as possible.

    As you know, I could talk and boast about how great we are and why you
    should trust us, but, it all comes down to learning for yourself. They
    only way to build trust is for you to use our software and decide for
    yourself.

    That is why we are offering free use of our data and software through
    the month of March. You can pick the standard, Autopilot or the
    Platinum version for free through the end of March. Pick which ever platform
    you want to use and we will set it up for you. We will be pushing all
    free trials to the end of March.

    My belief is that if we earn your trust, we will earn your business.
    You will be joining thousands and thousands of currently satisfied
    Genesis users. Our staff of 20 support coaches and your current broker are
    on hand to help you in anyway possible from 6:00 am to 9:00 pm MST.

    All I ask in return is that you inform me of your opinions, comments,
    criticisms and suggestions for improving for our software.

    I appreciate your understanding and consideration and promise to make
    this work for you.

    Sincerely,

    Glen Larson
    President
    Genesis Financial Technologies, Inc.
    425 E Woodmen Road
    Colorado Springs, CO 80919
     
    #96     Feb 24, 2006
  7. r-in

    r-in

    Opened up Transact platform right before open today and have 6 trades so far. To this point no problems. I'm hoping this is a good sign.
     
    #97     Feb 24, 2006
  8. again what do you expect for $3.42 r/t when everyone else is $4-$4.50 a r/t on the es
     
    #98     Feb 24, 2006
  9. Truff

    Truff

    supposedly the front end from transact is fine since they broke off the Trade Navigator. Genesis is actually offering free charts till the problems are solved. Both sides here are very professional and they are thinking about the client first which is a nice change.
     
    #99     Feb 24, 2006
  10. I see that X trader is highly regarded as fast execution and yet Velocity Futures is not exactly swiming in excess net capital.
    Is that something to be concerned about?
     
    #100     Feb 24, 2006