transact sucks. over the past 7 months they've had tons of outages. it always happens when the markets going crazy. thats what you get for using the cheapest commission broker out there
No prolonged outages here today, but did have 3 disconnects. I was able to close it down and log back on right away. I was lucky to not be in a trade during any of them.
Transact has had disconnect problems off and on for the past 2 weeks (some days no problem, other days several disconnects in one day). Before this period, I had not had a problem with their data feed for many months. In talking with them today, they said that they are implementing changes to their servers tonight and over the next couple of nights to solve this connection problem. I hope this solves their problems, because other than these recent problems, I've been quite pleased with their performance and pricing. Sandy
They have been down all day - since about 10AM EST. I guess they got tired of people getting pissed off with their disconnect problem and decided to keep everyone out until they fix the problem.
LOL, maybe so! Has anyone called to see whats up? I shut down and went to backup, and haven't called yet.
I called them, and they said they're working on installing the fix. They said to check back in a hour (which was 2 hours ago). I still can't get into my account. I haven't called again to see where they are in solving the problem.