Problem with QuoteTracker

Discussion in 'Trading Software' started by sttrader, Apr 12, 2012.

  1. do the steps outlined in the other post, including extracting to temp folder and copying from there.
     
    #11     Apr 12, 2012
  2. Did as you said. Still doesn't work. Worked fine till yesterday and suddenly have problems. Something changed on QT's end?
    Any other suggestions?
     
    #12     Apr 12, 2012
  3. check which version is shown on HELP/About Quotetracker menu. If it does not say 3.9.8a, then you did not apply the patch correctly
     
    #13     Apr 12, 2012

  4. Version 3.9.8
     
    #14     Apr 12, 2012
  5. Clicked on Version changes but no page comes up.
     
    #15     Apr 12, 2012
  6. Web update doesn't work. Message says, "ERROR-cannot continue"
     
    #16     Apr 12, 2012
  7. 3.9.8 - means you do not have the update applied. Try again - make sure the STOCKS.EXE file gets copied.

    As for WebUpdate, its not supposed to work. the patch disabled it intentionally a while back.. TDA doesn't update anything anyway, and they did stuff like remove some sites (OptionsXpress) via that mechanism
     
    #17     Apr 12, 2012
  8. Still doesn't work. Alternative method?
     
    #18     Apr 12, 2012
  9. The problem is that the STOCKS.EXE doesn't get copied.
     
    #19     Apr 12, 2012
  10. make sure QT is not running when you are doing the copying.

    What exactly happens when you try to copy STOCKS.EXE from the temp folder to the QuoteTracker folder? What error or other prompt do you get?

    Are you logged into Windows with an Admin account?

    What version of Windows?
     
    #20     Apr 12, 2012