Problem with QuoteTracker

Anybody having problems with QT? Had one year registration for years and it says should automatically renew but can't get data today. Telling me I need to register and when I try, get error message. Emailed them but no reply. Anybody out there know what is going on?

 

if you get the patch posted at http://www.elitetrader.com/vb/showthread.php?s=&postid=3499133#post3499133

You will not have any more registration issues

 

Thank you very much, Jerry. It works fine now. Appreciate it much!

 

Have another problem. Charts don't backfill. Any idea how to fix? Thanks.

 

same response. NOTE: Make sure you have 3.9.8a version (latest patch), not 3.9.8 or below

 

The link provided only has one download. How do I check the which version?

 

This is what was provided in the link....


You have requested the file:
Name: qtfix.zip
Size: 3.88 MB
Uploaded: 02-04-2012 20:04
Last download: 12-04-2012 18:00

 

Got this message for the STOCKS application file....
Error 0x800040005: Unspecified error

 

it is the correct file, but you have to extract it into QT folder correctly. Please refer to the other thread:
http://www.elitetrader.com/vb/showthread.php?s=&postid=3497909#post3497909

 

Still unable to copy the STOCKS folder. Any other suggestions?