optionshouse...... the worst

Discussion in 'Options' started by veryFatcat, Apr 19, 2014.

  1. thank you, helpful response,
    regards,
    trading in luxury


     
    #11     Apr 19, 2014
  2. gkishot

    gkishot


    What's their direct contact number?
     
    #12     Apr 21, 2014
  3. TskTsk

    TskTsk

    203-618-4030

    This is all easily found on their homepage.
     
    #13     Apr 21, 2014
  4. bthale

    bthale

    I had 120 SPY 195/196 bear call spreads this past week. They expired worthless yesterday. But optionshouse closed the short 195 calls at .01 each, thereby robbing me of $120. I have been trading credit spreads with TDAMeritrade for 3 years and have NEVER had an option expiring worthless closed by the broker. I can't get to customer service before Monday, but I am hoping this is a glitch. Has anyone else experienced this? And before anyone talks about having enough funds, I had plenty. I only use 25% of my account each week, so I have close to $50,000 and the margin for the trade was $12,000
     
    #14     Jun 14, 2014
  5. bthale

    bthale

    OptionsHouse explained everything this morning, and my confusion was based on SPY being physically settled, meaning I would have all those shares of the ETF if it went ITM after trading and before expiration, which is really 1 1/2 hours after close. Whereas if it was SPX which is cash settled, it wouldn't be an issue.

    So far my experience with OptionsHouse has been very good. I'm sure happy with the commission rate. :)
     
    #15     Jun 16, 2014